Accessibility resources
Have an additional resource to share? Please email meetings@acrm.org to submit your suggestion to the Program Accessibility Subcommittee for review and possible inclusion.
Disclaimer: ACRM is dedicated to ensuring that the Annual Fall Conference & EXPO is accessible and welcoming for all attendees. The resources provided within reflect the diligent efforts of the ACRM Program Accessibility Subcommittee to enhance the attendee experience. While these resources are intended to support accessibility, attendees are encouraged to explore additional options and consult professionals to meet individual needs. ACRM does not specifically endorse the resources listed nor guarantee their effectiveness/reliability. These resources are provided in hopes this serves as a helpful starting point in achieving a fully accessible experience.
Airports & airlines
O’Hare International Airport (ORD)
- Accessibility information about getting to and from the airport
- Get O’Hare Airport’s accessibility guide
- Learn more about accessibility in Chicago O’Hare’s terminals
- Resources for passengers with special needs
Midway International Airport (MDW)
- Accessibility information about getting to and from the airport
- Learn more about accessibility in Midway International’s terminals
- Hidden Disabilities Sunflower Program
TSA Assistance
- TSA Cares: TSA Cares Assistance
American Airlines
- Special Assistance: American Airlines Assistance
- Mobility and Medical Devices: American Airlines Mobility
Delta Airlines
- Overview of Accessible Travel: Delta Accessibility
- Wheelchair Information: Delta Wheelchair Services
- Vision/Hearing Impaired Assistance: Delta Vision/Hearing
- Assistive Devices: Delta Assistive Devices
- Service Animals: Delta Service Animals
Southwest Airlines
- Overview of Disability-Related Accommodations: Southwest Assistance
- Wheelchair Information: Southwest Wheelchair Assistance
- Service Animals: Southwest Service Animals
- Other Disability Assistance: Southwest Disability Help
United Airlines
- Overview of Accessibility Services: United Accessibility
- Wheelchair Information: United Wheelchair Assistance
- Service Animals: United Service Animals
- Accessible Seating: United Accessible Seating
Note: Many airline apps provide accessibility features, including airport maps, accessible restroom locations, and contact info for accessibility services.
City ground transport
O’Hare International Airport (ORD)
Midway Airport ground transportation
Transportation General (Train and Bus)
Transit Accessibility in Chicago
- Accessibility Guide
- Chicago offers a variety of transportation options to help you navigate the city efficiently:
- Public Transit (CTA)
- Chicago’s CTA offers trains and buses for easy city navigation. The Blue and Red Lines run 24/7, and fares can be paid with a Ventra Card or app.
- Metra Commuter Rail
- Metra connects the suburbs to downtown Chicago. Tickets are available via the Ventra app.
- Taxis and Ridesharing
- Taxis and rideshares like Uber and Lyft are readily available. Taxis accept credit cards, and apps like ARRO and CURB offer easy booking.
- Water Taxis
- Enjoy a scenic ride with Wendella or Shoreline Sightseeing water taxis connecting major attractions like Navy Pier and Museum Campus.
- Biking
- Divvy’s bike-share program offers 24/7 access to bikes from over 580 stations, with dedicated bike lanes throughout the city.
- Street Grid System
- Chicago’s streets follow a simple grid with State and Madison Streets as central points, making navigation straightforward.
- Public Transit (CTA)
Amtrak and Greyhound
- Greyhound Bus
- Greyhound Accessibility: Greyhound Accessibility Info
- Amtrak Union Station: Chicago Amtrak Station
- Amtrak Accessibility Travel Services
Hotel venue
- Hilton Chicago Accessibility Amenities (click “Accessibility Amenities”)
- Hilton Chicago floorplans
- Hilton Chicago virtual tour
Local equipment rentals and resources
Mobility Scooter Rentals (Not Vetted)
Attractions with Accessibility Options
Mayor’s Office for People with Disabilities
Have an additional resource to share? Please email meetings@acrm.org to submit your suggestion to the Program Accessibility Subcommittee for review and possible inclusion.
Disclaimer: ACRM is dedicated to ensuring that the Annual Fall Conference & EXPO is accessible and welcoming for all attendees. The resources provided within reflect the diligent efforts of the ACRM Program Accessibility Subcommittee to enhance the attendee experience. While these resources are intended to support accessibility, attendees are encouraged to explore additional options and consult professionals to meet individual needs. ACRM does not specifically endorse the resources listed nor guarantee their effectiveness/reliability. These resources are provided in hopes this serves as a helpful starting point in achieving a fully accessible experience.